Have an Entire
Team to Train? If
you have ten or more staff members who need to be trained, we can customize a
class for you and hold it at your location at a significantly reduced cost!
Please see our Onsite Trainingpage
for details
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info
Live Webinars and Online Classes: Can't get away from the office to attend a public seminar? Now you can
get affordable training right at your desktop with live webinars and online
classes at SCInc.'s eUniversity!
>>more info
SCInc. 2007 Class Schedule
Program note: We are very excited to announce that the revision stage
of our certification program is nearing completion. We are currently revising
our 2007 training calendar to reflect that change, and hope to have it completed
by March of 2007. Stay tuned!
Certified Support-Operations Manager (CSOM)
NEW!
Unleash the Leader Within: A Better Way to Manage Customer-Support
Operations
Professional certification for manager, supervisor and team lead
(click the class image for complete class details)
2-day / $1695 The official revision of the CSOM class (Certified Support Operations
Manger), this two-day seminar is highly interactive and focused
on leadership-skills development. Upon completion of the course, attendees will
possess the skills and know-how to lead people, processes and technology
in the organization. Completion of this seminar is a prerequisite to the
award of SPC-CSOM certification.
Offered at the following venues and events:
